Shipping Policy

1. Order Processing Time

Orders are usually processed within 1 to 3 business days after payment confirmation. Processing time may increase during launches, sales, holidays, or other busy periods.

2. Delivery Timeline

Estimated delivery times depend on the delivery location and courier service. In general:

• Metro cities: 3 to 7 business days
• Other locations: 5 to 10 business days
• Remote or hard-to-reach areas: 7 to 14 business days

These timelines are estimates only and may vary due to courier delays, weather conditions, strikes, peak seasons, or other factors beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be shown at checkout before you complete payment. We may offer free shipping on certain orders, locations, or promotional campaigns.

4. Cash on Delivery

If COD is available for your order, any COD fee or eligibility condition will be clearly shown at checkout. COD orders may be subject to confirmation before dispatch.

5. Order Tracking

Once your order is shipped, we will share tracking details by email, SMS, or WhatsApp, where available.

6. Delivery Attempts

Courier partners may make multiple delivery attempts. If the package is refused, undelivered, or returned due to an incorrect address, unreachable phone number, or customer non-availability, re-shipping charges may apply.

7. Address Accuracy

Please make sure your shipping address, phone number, and pin code are correct. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

8. Damaged or Lost Shipments

If your order arrives damaged or appears lost in transit, contact us as soon as possible with your order number and evidence so we can investigate.

9. Delays

Delivery timelines are estimates, not guarantees. We are not liable for delays caused by courier partners, customs, public holidays, weather, operational issues, or force majeure events.

10. Contact Us

Sukhira
Email: support@sukhira.in
Website: www.sukhira.in