Privacy Policy

1. Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment-related details processed by our payment partners
• Order history
• Device, browser, and usage information
• Any information you choose to share with us through forms, email, WhatsApp, or support channels

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you about your order, shipping, and support
• Provide customer service
• Improve our website, products, and user experience
• Send promotional messages, if you have opted in
• Prevent fraud and misuse
• Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal information. We may share information only with trusted service providers when necessary to operate our business, including payment processors, shipping/logistics partners, analytics providers, and support tools. These third parties are expected to use your information only for the services they provide to us.

4. Cookies and Tracking

Our website may use cookies to remember your preferences, analyze website traffic, and improve site performance. You can manage cookies through your browser settings, but some parts of the website may not function properly if cookies are disabled.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We keep personal information only for as long as necessary to provide our services, complete transactions, resolve disputes, comply with legal obligations, and maintain records as required.

7. Your Rights

Depending on applicable law, you may have rights to access your personal information, correct inaccurate information, request deletion of certain information, or withdraw consent for marketing communications. To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of such external websites.

9. Children's Privacy

Our website and products are not intended for children under 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

Sukhira
Email: support@sukhira.in
Website: www.sukhira.in